Hearing Aid Evaluation, Repair, And More

Each patient has unique needs to reach the Best Hearing Possible including:

• size, shape, and texture of the outer ear
• dimension and angles of the ear canal
• the condition of the eardrum
• the degree and type of hearing loss

Maybe even more important is the brain's processing speed, the length of time with hearing loss which affects the ability to understand speech and not just hear sounds, and tolerance to loud sounds.

The environments where hearing help is needed and the variety, type, and noise levels within each domain are also critical to achieving a proper fitting.

It isn't just a matter of plug-and-play. Ordering a hearing device and putting it on rarely works to any satisfactory result. Even professionally fit hearing devices don't always do well depending on the abilities and techniques of the fitting process as related to each unique patient.

After the initial testing and recommendations, the hearing aids are ordered custom fit and tailor-made specifically for your unique needs. Then in a week or two, the devices are fit using state-of-the-art fitting techniques to select gain in each given frequency and other parameters to maximize comfort and understanding. After a week of use, another fitting is performed based on your experiences, likes, and dislikes from your real-world environment. Then another visit in a few weeks to see if the adjustments and fine-tuning are working to bring the desired results. It is essential to adapt to all the new sounds that you will be hearing and continue the process of hearing rehabilitation.

Repairs

And it doesn't stop there. Maintenance, cleanings, repairs, and servicing must keep those results and adapt to changes in hearing and lifestyle. Wax, moisture, and debris are the most significant factors in causing damage to hearing devices. Sending the hearing aids off to the factory for repairs means you are without proper hearing for a week or two. Preventing that from happening is essential to the longevity of hearing aids and quality of life.

New hearing devices come with a warranty from the manufacturer. Any internal workings or battery life problems are covered under warranty for the first few years. Warranties usually even cover loss or damages beyond normal repairs!

Hear to help

If you purchased your hearing devices elsewhere or are visiting from the mainland, we are happy to perform a clean and check for you. We can service all brands, makes, and models. Often at no charge! It's super frustrating to have a hearing aid fail and can't find support. We are happy to help with any emergencies.